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Frequently Asked Questions

What are your operating hours?

Our normal operating hours are between 9am to 5pm on weekdays, excluding public holidays. As m

What payment methods do you accept?

You can make payment in the office by EFTPOS or cash. Our EFTPOS machine accepts Visa, Mastercard, and debit cards. It does NOT accept American Express. Our tax invoices include payment details to pay online through Stripe (with processing fee/surcharge) or from an Australian bank account by PayID.

Where is your office located?

Our Parramatta office is at 6/83 George Street, Parramatta NSW 2150.

Our office is located within walking distance from Parramatta Station and close to other public transport.

Is there parking in your office?

Our Parramatta office does not have client parking. All parking spaces are reserved by the other businesses in the complex.

Street parking around Parramatta CBD is limited. There are off-street parking stations around Parramatta. Please check our Contact Us page for more information about finding our office and parking in or around the Parramatta CBD. Many of our clients choose to park at Westfield Parramatta and walk to our office.

How do I send or post documents to you?

You can hand-deliver physical documents to our Parramatta office. Please call us in advance on 02 9687 8885 to ensure that someone will be in the office at the time you intend to visit. You can also slip documents under our front door if the office is unattended or closed at the time you visit or if you intend to visit outside of our normal business hours.

You can also post physical documents to our Parramatta office, but preferably to our mailing address. Our mailing address is PO Box 1375, Parramatta NSW 2124.

You can email electronic documents to us, however, the specific email address will depend on the area of law your electronic documents relate to. You should contact us in advance before sending any electronic documents to confirm an email address and to avoid your documents being labelled as spam and no one attending to your email.